Customer Master Data Management

High number of customers usually means a lot of maintenance, when it comes to creation, update or deletion of CMD. Robots ideally fit into a role of CMD specialist. They can create and update information about customers across the company’s CRM / ERP / and other systems. Usually robots are used for CMD in following cases: 

  •   Initial customer creation
  • Customer data update:
    ○ Basic data
    ○ Billing info
    ○ Pricing conditions 
  • Customer removal

There Is Much More To Say About This Process.

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